|
Your use of this Web site and your acceptance
without modification of the terms, conditions,
and notices contained herein constitutes your
agreement to all such terms, conditions, and
notices. If you do not agree with these terms
and conditions then you are not authorised to
use this Web site.
You affirm your assent to the terms of this
Agreement every time you access any part of
the Site or make use of any of the Content.
The following clauses cover a number of situations
that WDCS has encountered over the years and
are therefore here to protect the Society and
your donated monies from those who are a little
less scrupulous than we would all like them
to be. Please bear with the writing style, but
we need to ensure we are clear but accurate
in what we have laid out here.
WDCS aims to despatch your Membership/Adoption
pack within 2 working days of receipt of an
order Monday to Friday (UK times). However,
to permit for all eventualities please allow
28 days for delivery.
Postage and Packing is free to addresses in
the UK, with an additional £5 for overseas
adoptions.
Credit / debit cards will be charged by WDCS
and details will not be passed to any third
party. Charges are submitted via Secure Trading
Ltd.
The majority of people who take out an adoption
or membership with WDCS do so in order to support
the work that WDCS is engaged in. A very small
number of people have been known to order a
supporter package and then cancel their payment
method. Whilst WDCS respects that occasionally,
for reasons beyond their control, supporters
are not able to honour their original commitment
and contact the Society in order to reschedule
their support, some people may have no intention
of honouring their commitment. Therefore, by
agreeing to these terms and conditions, you
are honouring to pay the amount specified on
completion of the order form. For those who
cancel their payment methods before completion
of their committed support, WDCS reserves the
right to insist on payment of a minimum £9
within any 12 month period to cover all production,
mailing and staff costs attributable to dealing
with the order and cancellation.
It is your responsibility to ensure that any
account from which you are making payments to
WDCS has sufficient funds to cover your support.
WDCS will not be liable for any bank (or similar)
charges incurred due to any failure to ensure
adequate monies are maintained in your account.
You confirm that all the details provided are
correct - WDCS cannot be held responsible for
errors in information provided by the customer.
If your online order is accepted, we will send
you an e-mail confirming acceptance of your
order, and details regarding how you can cancel
and by when. Please note it is your responsibility
to ensure that you have ordered what you intended.
If you receive more than one confirmation email,
WDCS would urge you to check to ensure that
you have not placed more orders than you originally
intended. WDCS will not presume that repeat
orders are a mistake, but will act on all orders
received unless notified otherwise within the
2 days of receiving the order or until such
time as the contract has begun.
Pursuant to The Consumer Protection (Distance
Selling) Regulations 2000 (hereafter referred
to as the Regulation) regulation 13(1)(a) the
contract to supply your adoption will begin
as soon as payment has been received from yourself,
or as soon as WDCS has despatched the adoption
pack further to a confirmed order from yourself,
whichever is the sooner.
In the terms of the Regulation the adoption
pack is considered to be goods personalised
to the consumer’s specifications.
This means that, with the exception of the conditions
detailed under Refunds and Exchange, you will
not have the right to cancel once the contract
has begun.
Pursuant to the above paragraph and The Consumer
Protection (Distance Selling) Regulations 2000
a notice of cancellation will be accepted if
you:
(a) leave your notification at the address last
known to you and addressed to the supplier or
other person by name (in which case it is to
be taken to have been given on the day on which
it was left);
(b) send it by post to the address last known
to yourself and addressed to the supplier or
other person by name (in which case, it is to
be taken to have been given on the day on which
it was posted). Please post to the address below
under Refunds and Exchange;
(c) send it by facsimile to the business facsimile
number last known to you (in which case it is
to be taken to have been given on the day on
which it is sent). Please fax to 01249 449501;
or
(d) send it by electronic mail, to the business
electronic mail address last known to you (in
which case it is to be taken to have been given
on the day on which it is sent). Please email
info@wdcs.org .If payment has been taken when
you choose to attempt to cancel then our refunds
policy, as detailed below, applies.
If the adoption pack you receive is damaged,
or not as you specified in your original order,
we will replace the adoption pack or give you
a full refund Please email
info@wdcs.org , call (44) (0)1249 449500
or fax (44) (0)1249 449501 for help in processing
your request. Packs can be returned to:
Information Team
WDCS
Brookfield House
38 St Paul Street
Chippenham
Wiltshire
SN15 1LJ
United Kingdom
If you are sending the adoption pack from overseas,
postage is not refundable. We will refund your
payment within 30 days. English
law and jurisdiction apply.
This is a legal document ("Agreement")
which sets out your rights and obligations,
and those of WDCS ("WDCS", "we"
or "us"), in relation to this website
(the "Site"), and the material of
all types that you gain access to, on and through
the Site ("Content"). We have a separate
privacy policy which
governs our use of your personal information.
|
